IT System and Support Engineer

IT System and Support Engineer 

Full-time, Permanent 

Sydney, NSW 
 

Baraja is changing the world of self-driving cars through the invention of a new type of LiDAR called Spectrum-Scan™ that delivers ultra-high performance at high resolution, even at incredibly far distances. Today, Baraja LiDAR is already deployed in multiple verticals, working with global automotive and industrial partners. 
 

Originally founded in Sydney, Australia, we also have offices in San Francisco, China, and Europe. Last year we closed a $42M Series A round with Sequoia, Blackbird and Main Sequence Ventures and we are excited to continue growing the team, so if you are looking for a fast-paced, dynamic role in a start-up we are keen to hear from you!  

 

We are looking for an IT System and Support Engineer to join our Information Technology Team. You will be responsible for providing Level 1, 2 and 3 hardware and software support to the company, evaluating, planning, and contributing to key software and infrastructure deployments, and providing maintenance for both On-Premises and Cloud solutions. 

 

Key Responsibilities: 

·         Levels 1, 2, 3 and Desktop Support  

·         Maintain and support cloud platforms (Azure & AWS)  

·         Domain implementation, support, maintenance, and migration  

·         Maintain Microsoft Cloud Productivity Suite (Office 365, SharePoint, MS Teams Video and Voice)  

·         Network Infrastructure Support and Maintenance (Network infrastructure, DNS, VPN, QoS, LAN/VLAN, Network Security)  

·         Onboard and offboard employees with appropriate IT equipment  

·         Create Support Knowledge documentation for both technical and non-technical audiences  

·         Maintain software and hardware Asset Inventory  

·         Vendor engagement for Hardware and Software purchasing and support  

·         Engage key business stakeholders to investigate, understand and resolve issues and requests 

 

Qualifications, Skills and Experience 

·         Current permit to work full time in Australia on an ongoing basis  

·         Proven experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role  

·         Experience with both Active Directory and Azure Active Directory  

·         Experience supporting and maintaining On Prem and Cloud technologies (AWS, Azure, GCP)  

·         Enterprise network management skills (VLANs, QoS, DNS, VPN, Security)  

·         Experience in supporting Microsoft's Cloud Productivity Suite including MS Teams and SharePoint 

 

It would be awesome if you also have: 

·         Software development experience (particularly Python, C#, PowerShell or similar)  

·         Real world experience with enterprise security implementation and policies  

·         Experience within a start-up or similar fast-paced environment with customer-driven products.  

·         IT Support role experience in a regulated environment (medical, automotive, defence, rail).  

 

What matters to us: 

We believe that our culture is one of our most important assets and we’ve wrapped it up with three key values that we do our best to live up to every day: 

·       Hustleto deliver on hard and meaningful problems - what we’re doing is really ambitious and difficult, so we’ll need plenty of hustle to get it done. 

·       Developsustained high performance - we’re figuring out what high performance looks like for the people on our team so we can support them and each other to perform at our best sustainably. 

·       Buildthe machine that builds the machine - it’s not enough to design amazing products, we need to design the means to manufacture these products, at scale. 

 


Where you'll work 

 

This is a global role as we are doing business in the US, China, Europe, and Australia. You will be based in Sydney. 


What is on offer: 

·       A world-class product in a vertical market that is set to boom 

·       A world-class team 

·       A base in Sydney, Australia 

·       The ability to have real, meaningful impact 

·       An evolving culture that is driven by a passion to excel and make an impact 

 

If the above excites you let's have a chat! 

 

Self-driving is hard, your choice of LiDAR shouldn’t be. Baraja has invented a new type of LiDAR called Spectrum-Scan™ which delivers the highest performance available to address the challenge of self driving cars.

Baraja is a rapidly growing start-up, with a revolutionary LiDAR for self-driving vehicles. Our HQ is based in Sydney, Australia, with offices in China and the USA.

We are quickly expanding worldwide, hiring through Europe and Asia, closely collaborating with car manufacturers to iterate and refine our vision of what LiDAR needs to be.

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IT System and Support Engineer

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